Orders placed through our website become a legally binding contract once we send confirmation via email.
Confirmations include details of your requested services and estimated availability. You must review and inform us immediately of any errors.
Services like custom hair treatments, extensions, or specialized coloring are considered bespoke.
Bespoke services may be cancelled within 7 days of booking confirmation. After that, cancellations won’t be accepted.
Please ensure all booking details (treatments, stylist, date/time) are correct before confirming.
Prices shown on the website are final and include all applicable taxes.
If a pricing error occurs, we will notify you and offer the correct price or a full refund if you choose to cancel.
We strive for accurate descriptions, but final results may vary—especially with natural hair and color treatments.
Photos and images are for illustration; actual service outcomes depend on individual factors.
You’re responsible for disclosing allergies or sensitivities prior to treatments.
Ensure your salon environment is accessible and safe (e.g., clear entry path).
You may cancel up to 7 days before the appointment for bespoke (custom) treatments without penalty.
General appointments can be cancelled up to 48 hours in advance for a full refund of any advance payments.
Cancellations later than 48 hours or no‑shows may result in a fee (e.g., 50% of service price).
Services are provided at the salon or on-site (depending on the treatment). Completion is marked when the service concludes.
Any complaints about quality or service must be made immediately before leaving the salon.
If a service is performed incorrectly or causes damage, notify us within 7 days.
We will offer a redo, refund, or adjustment at our option and at no cost to you.
If a previously available service is withdrawn (e.g., product lines discontinued), we’ll provide alternatives or issue refunds.
All official communication should be sent to our email: tojospro@gmail.com.
These Terms are governed by the laws of Kolkata Jurisdiction, and disputes will be handled by its courts.
These Terms, along with our Privacy & Cookie Policy and booking details, constitute the full agreement between us.
By using our site, you confirm you're of legal age or have guardian consent.
Any misuse—like submitting harmful content or viruses—can result in immediate booking cancellation.
We are not liable for outdated or inaccurate content on our site; you are responsible for verifying details.
We may update these Terms at any time by posting the new version online.
Continued use of our website or services after updates means you accept the changes.
Services and outcomes are provided “as is” and “as available,” without warranties beyond those stated.
We won’t be liable for indirect or unforeseeable damages.
You agree to indemnify us for claims related to your breach of these Terms or misuse of the site.
We reserve the right to terminate services or website access if you breach these Terms.
Tojo’s Pro Salon
Address: 1/285, Naktala,, Near Ananda Ashram Bus Stop Kolkata, India 700047 West Bengal
Email: tojospro@gmail.com
Phone: +98308 17877